Customer Favourites
FAQ
Shipping
Once you have decided what you would like to order, simply select 'Add to Cart'
Once you've done this, you'll have the option to review the items in your cart and remove or increase the quantity. If you're happy to continue then click 'Proceed to Checkout'
If you are ordering a corner sofa, we would recommend checking that you've ordered the correct corner.
If you would like to protect your sofa from any accidental damage in the next 5 years, we would recommend adding a Care Plan to your order.
Now it's time to get your details for the order. It's worth noting, that if you will be using Klarna to pay for your order then we can only deliver to your billing address.
As soon as you've added your address, you'll be able to access the booking system and can choose your delivery date if the sofa is in stock. If you're not quite ready for delivery then you do have the option to put this on hold for a maximum of 3 months. You will need to select a date at checkout and then contact us so that we can suspend the order for you.
Now that you've chosen a convenient delivery date, it's take for us to take the payment from you. You can pay by debit or credit card, or you're welcome to use one of our finance options. If you so select a finance option, when you select 'Order Now' you will be redirected to their website to complete a short application. You'll find out in minutes if you've been accepted and will also confirm the repayment amounts/date along with the term of your agreement.
What happens next?
Once you've completed your payment we will send you a confirmation email with all of the details. Please check this carefully to make sure your details are correct and you have ordered the correct items. If you have made a mistake please contact us straight away so we can amend this for you.
It depends on where you are. Orders processed here will take 5-7 business days to arrive.
Other
Yes, we offer an assembly service for most of our furniture items. This service is available for an additional charge, which varies depending on the complexity of the item. You can select the assembly option during checkout, and our team will ensure your furniture is professionally assembled at your convenience. For more details about pricing or availability in your area, please contact our customer service team.
Any Query?
Contact Us Now!
(We will typically get back to you within 1-3 hours)
Latest Reviews Of Our Customers
The customer service was outstanding—efficient, patient, and made me feel completely at ease while answering all my questions. They helped me find the perfect sofa and even a matching footstool. The quality is excellent, and I’m so happy with my purchase. I’d definitely shop here again!
Exceptional service! I had numerous questions, and the customer support team was incredibly efficient, patient, and reassuring throughout. They made the process seamless and helped me choose the perfect sofa along with a matching footstool. The quality of the products is fantastic, and i would definitely buy from them again!
An excellent quality mattress, exactly as described, at an unbeatable price, with fast delivery! DF Beds and their courier kept me updated throughout the process, and the friendly, helpful driver arrived right on time as scheduled. Thank you for making the experience smooth and for the many better nights of sleep ahead!
Great seller thank you for all the help and quick delivery after I was let down with another company
Great customer service and advice provided on the different mattresses available and I am really happy with the bed. Kept informed with the delivery and the delivery team were really helpful.
Sofista provided outstanding customer service and supported me every step of the way! The item I ordered was of exceptional quality, and I wouldn’t hesitate to purchase from this company again. Highly recommended!
Excellent and easy service. Good communication and kept on time.
Very good price. Pleased with service.
Absolutely thrilled with my purchase from Sofista Living! The customer service was outstanding, and the quality of the bed I bought exceeded my expectations. It was delivered on time and in perfect condition.
One of the best experiences I’ve ever had! Exceptional service, top-quality beds, and a fantastic company to buy from. I’ve already recommended them to my mum and brother-in-law, and both received their beds in perfect condition. Keep up the great work!
Very happy with my purchase from Sofista Living! Great customer service, excellent quality bed, and prompt delivery. I’ll definitely recommend and shop here again!